Welcome to the Minerale water Company website. By browsing and using this website you agree to our terms and conditions listed below.

The terms 'us', 'we' or 'the company' refers to the owner of the website. The terms 'you' or 'the customer' refers to the user or viewer of this website.

All use and purchases made on this website are governed by these Terms and Conditions at any time. Please check prior to each use or order as all information is subject to change without notice at any time.

Once your order is placed and confirmation of acceptance has been received by the Company the purchase contract will be made and we will supply the goods to you in accordance with your order and these terms and conditions.

 

Delivery

The company will adhere to the delivery schedule on the home page tab of its website. Some areas may be delivered to more often than listed on the schedule - the company will endeavour to let the customer know if this is to be so unless stated by the customer when the order is placed. It will comply with reasonable delivery instructions. The company shall not be liable for late delivery howsoever caused nor shall such failure to deliver be deemed a breach of any contract.

All invoices and deliveries must be checked on receipt. Shortages and damages must be notifiedwithin 24 hours of delivery for claims to be accepted.

Any returns for errors or damages must be previously authorised before returning and will not be credited until they are checked back into our warehouse.

We do not offer sale or return.

The minimum value for an order is £25 (inc. VAT). We reserve the right to refuse orders under this amount.

Goods will be left in your absence at our driver's discretion unless otherwise instructed when placing your order - all goods are left at the customer's risk.

There are a small number of product lines that may not be available for next day delivery due to supplier lead times. If this is the case, you will be informed when you place your order and the items will follow as soon as possible unless we are instructed otherwise by you.

Minerale water Company reserves the right to cancel or reduce any order if they are unable for any reason to execute the whole or part thereof.

As long as you order minimum order- we will not charge delivery charge Any special orders placed and paid for cannot be returned or refunded.

 

Payment

Goods are delivered only provided full payment has been received (unless prior arrangements have been made).

Business account facilities are available under certain circumstances subject to references.

We accept Mastercard, Visa, American Express and Debit Cards at no extra charge.

All goods are subject to availability. All the prices are INCLUSIVE of VAT where applicable. All prices are subject to change without notification.

Retention of Title Clause

All goods remain the property of the Company until paid for in full. The title of goods shall only pass to the Customer when paid in full. In accordance with this condition goods delivered to the customer remain the property of the company until such time. The customer shall accept responsibility for the safe protection of the goods until full payment is made.

Force Majeure

Every effort will be made to adhere to these Terms and Conditions. But the Company's due performance is subject to cancellation as a result of any Act of God, Strike, Lockout or other labor dispute. Fire, Flood, Drought, Legislation or other cause beyond the company's control. The company shall be under no liability for failure, variations, and details attributable to causes beyond its control.

 

Product Listings

Great care and consideration have been taken in listing any ingredients and dietary information on this website and to our knowledge, we believe it to be accurate. However, this is not a substitute for your reading of the products and ingredients before using, as these items are subject to change from the manufacturers themselves. If you need more specific information, please call the manufacturers directly for up to date information and advice. We are therefore unable to accept liability for any incorrect information that may be listed or any product images that may vary if the manufacturer changes the packaging or ingredients.

 

Alcohol

All alcohol can only be delivered to and accepted by persons over 18 years of age. We reserve the right to ask for identification of the person accepting the goods at our discretion.

Please note - any alcohol purchased from us must be used for your own consumption.  It must not be resold.